Route feedback by urgency
and department automatically
Connect your feedback sources, let AI classify severity, and instantly notify the right team via Slack or email — no manual triage needed.
Get Started — $18/moCancel anytime. No setup fees.
Pro Plan
Everything you need to triage feedback at scale
Billed monthly
- ✓Unlimited feedback sources
- ✓AI urgency classification
- ✓Slack & email notifications
- ✓Custom routing rules
- ✓Analytics dashboard
- ✓Priority support
Frequently Asked Questions
How does the AI classify feedback urgency?
We analyze sentiment, keywords, and context from each message to assign a severity level — critical, high, medium, or low — then route it to the right team automatically.
Which feedback sources are supported?
Any source that supports webhooks or APIs — including Intercom, Zendesk, Typeform, email, and custom forms. Setup takes minutes with our guided integration wizard.
Can I customize the routing rules?
Yes. The dashboard lets you define rules by department, keyword, severity, or source. Route critical bugs to engineering, billing issues to finance, and feature requests to product — all automatically.